1. Who we are
Sanctuary is a private journaling application operated as a sole proprietor side project based in Malaysia. Contact:
hello@getsanctuary.app2. What we collect
On-device data: Your journal entries, mood logs, and settings are stored locally on your device by default and are never accessed by us.
If you create an account with cloud sync (Premium tier only): We collect your email and store encrypted journal data in Supabase (hosted on AWS) to enable sync across devices. Your data is tied to your account and not shared with third parties. Free-tier users do not need an account, and their journal stays entirely on-device.
Advertising (Free tier): Free users see ads served by Google AdMob. AdMob may collect device identifiers and usage data subject to Google's Privacy Policy. Premium users see no ads and no AdMob SDK activity.
Feedback: If you submit in-app feedback, we collect your message and optionally your user ID. This data is used solely to improve the app.
3. Legal basis (GDPR / PDPA)
We process your data under: (a) performance of a contract; (b) legitimate interests (improving the app via aggregated analytics); (c) consent (advertising identifiers, where applicable).
4. Your rights
You have the right to access, correct, or delete your personal data. Within the app: Settings → Privacy & Security → Delete All Data. For account deletion or data export requests, email
hello@getsanctuary.app. We respond within 14 days.
5. Data retention
Local data stays on your device until you delete it. Cloud data is deleted within 30 days of account deletion. Feedback data is retained for up to 12 months.
6. Third-party services
- Supabase (cloud database, hosted on AWS)
- Google AdMob (advertising — free tier only)
- Google Play Billing (in-app purchases)
- Apple App Store Billing (in-app purchases — iOS, coming soon)
7. Children
Sanctuary is not directed at children under 13. We do not knowingly collect data from children under 13.
8. Changes
We may update this policy. Significant changes will be notified in-app. Continued use after changes constitutes acceptance.